My child is too ill to attend camp, what happens now?
We are looking forward to seeing your child at camp, however, if you do need to cancel an enrolment due to illness, a credit can be provided for future seasons if a doctors certificate is provided.
Our illness cancellation policy is as follows:
- Notice given two (plus) weeks before the camp start date: Full credit or refund available.
- Notice given less than two weeks before the camp start date: Full camp credit will be added to your account. This can be used for following seasons.
- If your child is ill and misses a day, a credit can be provided for future seasons on the provision of a doctors certificate.
Please note, in all instances, a doctors certificate must be provided to be considered a cancellation due to illness.
We hope you find our cancellation policy generous. Our classrooms and staff are confirmed two weeks prior to camp hence the scheduled notice periods. If you have any questions, please get in touch via email email@example.com or phone 1300 263 322.